Senior Salesforce Developer & Administrator
Victor has a strong background in developing advanced Salesforce solutions for eight years. Committed to leveraging comprehensive expertise in Salesforce to design and implement solutions as necessary, from declarative solutions to custom developed solutions, throughout the complete project life-cycle.
Skill Set
- 8 years Remote Work Experience
- Sales Cloud
- Experience Cloud
- Service Cloud
- Apex
- Lightning Web Components
- Flows
- SFDX
- DevOps Center
- REST API's
- SOQL
- SOSL
- SQL
- App Manager
- Lightning App Builder
- Reports
- Dashboards
- Data Loader
- Python
- .NET experience
- Azure
- Git
- JavaScript
- HTML
- CSS
Experience
YellowBasket
Lead Senior Salesforce Developer & Admin(Feb. 2022 - Oct. 2024)
Responsibilities
- Leveraged Salesforce knowledge to design and implement solutions as necessary, from declarative solutions (Validation Rules, Flows, etc.) to custom Salesforce solutions (LWC, Apex, etc.), overseeing complete project life-cycles which included Salesforce configuration and deployment strategies, utilizing Salesforce Sales and Service Clouds.
- Collaborated closely with clients to optimize Salesforce configurations and improve data management, focusing on data readiness and integrity
- Led complete project life-cycles for multiple Salesforce projects, implementing flows, validation rules, record types, custom lighting components, custom page layouts, custom apex, batch jobs, queueable jobs, automations, and much more.
- Led AI initiatives, utilizing Python, various LLM's, and AI Applications.
PowerDMS
Lead Salesforce Developer for the Customer Success department(Nov. 2016 - Feb. 2022)
Responsibilities
- Designed and implemented solutions for PowerDMS' "Success Community" to enhance usability and reduce service desk burden utilizing Salesforce Service and Experience Clouds.
- Created Salesforce-based tools that enabled faster and more effective customer support interactions.
- Leveraged data analysis and content optimization techniques to improve customer experience.
- Reduced average resolution times through the use of Service Cloud features, and einstein implementation.
- Developed customer-facing features for the Success Community (Experience Cloud) in Salesforce to boost engagement, contributing to higher quality customer feedback.
- Integration of 3rd party Learning Management Systems.
Recommendations
Michael Frey
President & CEO YellowBasket
"I am delighted to recommend Victor Marquez, who served as Lead Senior Salesforce Developer at YellowBasket, LLC from February 2022 to October 2024. Victor’s exceptional expertise in Salesforce, including Lightning, LWC, and Apex, as well as his contributions to recent AI initiatives, were instrumental to our technical success and strategic growth. His proactive approach and technical leadership consistently drove project success and made a positive impact on our team and clients."
Greg Hartshorne
CTO YellowBasket
"During his time with us, Victor played a pivotal role in shaping our technical strategy and delivering enterprise-level solutions for our clients. His comprehensive expertise in Salesforce development, coupled with his forward-thinking approach to artificial intelligence integration, made him an invaluable asset to our team."